We are hiring a Director and Team Lead, Third-Party Residential Underwriting BMBE!Reporting ToAssistant Vice President, Third-Party Residential Underwriting BMBEFull-Time / Part-TimeFull-timeSalary Range$110,000-$150,000Posting DateAugust 19, 2026Closing DateAugust 28, 2026Hours Of Work8:30 a.M. – 5:00 p.M.GradeOffice Location: 18.7 Toronto, ON Great location! Steps away from the main public transit stationWhat We OfferHighly competitive compensation package which includes base salary, bonus, benefits, and career advancement opportunities!Eligibility for benefits is dependent on the terms of employmentThe OpportunityThe Third Party Residential Underwriting Division, as a Division of First National Financial provides underwriting expertise and services on behalf of other financial institutions to the Canadian Mortgage Broker channel. Reporting to the Assistant Vice President, Third Party Underwriting, the Director provides leadership to a management team in meeting the goals of the Division. Residential Underwriting teams consist of Underwriters, Associate Mortgage Underwriters and Funders. Under the guidance and leadership of the Vice President, the Division is responsible for the assessment of mortgage applications, for third party clients, in making lending decisions in adherence with the established mortgage underwriting policies and guidelines set by the client. The teams also have responsibility for reviewing required documentation for accuracy, completion for closing and advancing funds on approved mortgage applications while maintaining a consistent focus on service excellence.Management ResponsibilitiesManage workflow so that established turn-around targets are metReview internal and external auditing results to ensure company guidelines and procedures are properly adhered toImplement appropriate action plans to ensure teams are in compliance with policies and processesCommunicate monthly status reports to the teamControl and manage the branch's underwriting activities adhering to the underwriting guidelinesAnalyze credit and property riskReview approved and rejected applications to assess riskApprove mortgages applications within appropriate assigned limits escalating to the appropriate level as requiredCommunicate policy changes and updates to divisionBuild and maintain broker relationships including escalations and concernsBuild and maintain third party client relationshipCommunicate rate changesDevelop and maintain relationships with brokers to build loyalty to the Third Party Underwriting team.Attend management meetingsAdheres to policies/procedures to ensure AML requirements are met, when applicableComplete special projects as assignedTeam Management ResponsibilitiesEnsure the team has a solid understanding of clients' policies, product knowledge and industry standardsProvide direction to team members on policy interpretation/corporate lending guidelinesFacilitate regular team meetings to provide updates on team performance, communicating changes in policies and procedures, and linking company and department goals to individual performanceEncourage participation and feedback from team leaders on how to continuously improve processesIdentify team and individual performance gaps; communicate performancegaps, sets action plans and provide training to improve performanceProvide feedback to team leaders on various quality audit reviewsCoach Managers on performance and customer service expectations, providing specific training in key skill areas, as necessaryParticipate in the recruitment processSalary administrationConduct annual performance reviews and set performance goals, as necessary, have checkpoint meetings with individuals throughout the year, as necessaryThe Requirements NeededPost-secondary education and/or equivalent work experience requiredPeople management skills—coaching, feedback, development of individuals and teamsAbility to build and maintain positive relationshipsStrong aptitude for service excellenceAbility to manage and resolve conflictStrong communication skills—both written and verbalStrong analytical skillsOrganizational and time management skillsPositive team player with desire and ability to mentor othersEffective problem solving and decision making skillsFully competent in working with basic pc software and working knowledge of the suite of Microsoft office productsAbility to manage pressure in an environment of high volume processing with tight turnaround timesIn accordance with the FSRA, if a successful candidate is not already licensed, upon starting with First National,



they will be registered for the applicable educational courses and upon successful completion of the exam, First National will register them with FSRA to complete the licensing process.Working Environment And Physical Demands AnalysisOffice environmentPeriods of high volume with tight timelinesLong periods of stationary position/sittingProlonged periods of repetitive movement (i.E. using a keyboard and mouse)Long periods of time in viewing a computer screenMulti-tasking may include speaking to customers on a telephone call while looking up information on a computer program.Why join First National?Competitive CompensationComprehensive benefits program (i.E., Health Spending Account, Maternity and Parental Leave Top Up)Extensive training programs to set our employees up for successModern office environment conducive to collaborationSupportive teamwork cultureOpportunities to give back to the communities and work through events focused on a variety of charitiesOngoing social events throughout the yearThe Team You'll JoinFounded in 1988, First National is one of Canada's largest non-bank lenders. We provide residential mortgages exclusively through the mortgage broker channel and we are Canada's largest commercial mortgage lender.First National has been consistently recognized as a outstanding place to work and we are proud that our employee engagement feedback is higher than our industry partners.We would like to thank all applications for their interest in this existing vacancy, but only candidates selected for an interview will be contacted.Artificial Intelligence is not used in our recruitment or hiring process for this role.First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation and any other category protected by law.First National supports requests for accommodation from applicants with disabilities; please contact Human Resources at [email protected] should you need an accommodation at any point in the recruitment process. #J-18808-Ljbffr

📌 Director And Team Lead, Third-Party Residential Underwriting Bmbe (Toronto)
🏢 First National Financial
📍 Toronto