Provide essential claims support as a Claims Care Advisor II in Calgary or Edmonton.

Experience a hybrid work model while delivering top-notch customer service in claims handling. As a Claims Care Advisor II, you’ll report to the Claims Care Team Supervisor and manage claims inquiries from start to finish. Your strengths in communication and problem-solving will help provide clarity and peace of mind for policyholders, guiding them through the claims process with empathy. Key Responsibilities:

- Manage claims inquiries and oversee claim processing
- Execute rental management and total loss procedures
- Process payments and ensure adherence to company policies
- Comply with legislative and regulatory requirements
- Perform various administrative tasks related to claims Requirements:
- High school diploma essential
- Demonstrated excellence in customer service
- Strong communication and telephone skills
- Positive computer proficiency
- Interest in ongoing education in insurance practices Deliver compassionate support and detailed claims assistance, ensuring policyholders feel valued and informed during their journey.

📌 Hybrid Claims Care Advisor II Role (Edmonton)
🏢 albertamotorassociation
📍 Edmonton