Join iA Financial Group as a Customer Service Specialist for Group Savings and Retirement. Deliver exceptional client experiences through a high-quality customer service approach, working primarily remotely. As a part of this supportive team, you will address client inquiries and guide them through financial solutions that foster confidence and security.

Your two-plus years in customer service will equip you to analyze complex issues and collaborate effectively with others, enhancing the overall client experience. Key Responsibilities:

- Deliver outstanding support via phone and email channels
- Assess client needs and provide suitable financial guidance
- Resolve inquiries with empathy and professionalism
- Collaborate with team members to ensure service excellence
- Maintain best practices for superior customer service Requirements:
- Bilingual in English and French, both written and spoken
- At least two years of experience in customer service
- Strong relationship-building and communication skills
- Adept at utilizing software tools for service
- Capable of managing stress in a agile environment Show your dedication to customer excellence and join the team at iA Financial Group, where your contributions matter.

📌 iA Financial Group Customer Service Specialist (Quebec City)
🏢 IA
📍 Quebec City