Become a key player in creating memorable customer experiences as the Customer Experience Leader at Indigo. This role empowers you to lead strategic priorities while nurturing a passion for books and community engagement. In this leadership role, you will execute daily store operations and ensure a seamless blend between in-store and online shopping experiences.

Collaborating with the leadership team, you'll drive team success and awareness around products and store safety standards. Key Responsibilities:

- Foster an inspiring customer-centric work culture
- Manage day-to-day operations and sales goals
- Guide your team on product knowledge and promotions
- Lead facility management, health, and safety protocols
- Embrace change and promote a culture of storytelling Requirements:
- 1-2 years of relevant experience in service or operations
- Demonstrated ability to lead and inspire others
- Ability to make informed decisions based on data
- Familiarity with safety standards in retail
- Must be available for at least 25 hours, including weekends Drive impactful customer experiences and team mentorship as you lead at Indigo.

📌 Indigo Customer Experience Leadership Role (Nelson)
🏢 Indigo Books u0026 Music
📍 Nelson