Join Elliott Coach Lines as a full-time AM Dispatcher in Elmira. Manage communication between drivers and stakeholders to ensure efficient school bus operations each day.
In this role, your primary focus will be to facilitate real-time communication regarding daily bus routes, planned trips, and extracurricular activities for students. You will effectively monitor driver performance, resolve issues, and ensure excellent service delivery. Your multi-tasking abilities and customer service dedication will directly impact our clients' transportation experiences.
Key Responsibilities:
• Schedule and oversee driver assignments for buses
• Act as front line support for all routing issues
• Address customer service inquiries and complaints
• Maintain compliance with company policies and regulations
• Assist in planning driver safety meetings and trainings
Requirements:
• Great communication and problem-solving abilities
• Experience in a high-volume dispatch role preferred
• Familiarity with the Waterloo Region roadways
• Willingness to share on-call responsibilities
• Must effectively learn to use a 2-way radio
Leverage your skills in a supportive workplace at Elliott Coach Lines in Elmira.
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