Company Description SBW Brands is a family-owned winery devoted to producing high-quality wines through sustainable, organic farming practices. Our vineyards are certified by CCSW and CCOF, reflecting a strong commitment to environmental stewardship and the well-being of future generations. We focus on cultivating healthy soil and hand-caring for our vines to ensure authenticity and balance in every bottle.

At SBW Brands, art and wine intersect, with creativity and craftsmanship shaping each vintage. Team members join a culture that values integrity, respect for nature, and continuous innovation in winemaking.

Role Description The Inside Sales USA role is a full-time, hybrid position based in Toronto, ON, with flexibility for some work from home. In this role, the team member will manage inbound and outbound sales calls, nurture relationships with distributors and retail partners, and support the growth of SBW Brands in the U.S. market. Daily responsibilities include qualifying leads, following up on inquiries, preparing quotes, and maintaining accurate records in the CRM system.

The role also involves collaborating with marketing to support promotional campaigns, identifying cross-selling opportunities,



and ensuring an excellent customer experience through timely, professional communication.

The Inside

Sales USA professional will work closely with internal teams to meet sales targets while upholding the winery’s commitment to service quality and brand values.

Qualifications

- Demonstrated Inside Sales experience with a focus on closing opportunities and managing a sales pipeline.
- Lead Generation skills, including prospecting, qualifying, and nurturing new business opportunities.
- Customer Service and Customer Satisfaction skills, with a commitment to responsive, solution-oriented support.
- Strong Communication abilities, including explicit verbal and written communication and active listening.
- Familiarity with CRM systems and basic sales reporting tools.
- Ability to work effectively in a hybrid environment, managing time and priorities independently.
- Experience in wine, beverage, or consumer packaged goods industries is an asset.
- Post-secondary education in Business, Marketing, or a related field is preferred, or equivalent experience.

📌 Inside Sales USA (Toronto)
🏢 SBW Brands
📍 Toronto