Join OTIP in Westaskiwin, AB as a Customer Service Insurance Broker in a hybrid role. Use your expertise to manage inquiries and deliver top-notch service to clients regularly. As part of the OTIP Group, this position requires an AIC license and a minimum of three years in personal lines insurance.

Your problem-solving skills will be crucial in addressing client concerns, while your organization will help maintain accurate records and ensure smooth operations. This role emphasizes client interaction and support in a quick-paced call center environment. Key Responsibilities:

- Handle telephone and written client requests
- Troubleshoot and resolve client service problems
- Maintain detailed documentation of transactions
- Process applications for endorsements and renewals
- Mentor fellow team members on market practices Requirements:
- AIC level one license required
- Minimum three years’ experience in insurance
- Strong communication and interpersonal skills
- Proven time management and organizational skills
- Knowledge of EPIC and Portal systems a plus Excel in customer service and create lasting client relationships with OTIP.

📌 Insurance Broker at OTIP - Hybrid Setup (Wetaskiwin)
🏢 OTIP Group of Companies (OTIP, Orbit, Curo)
📍 Wetaskiwin