Drive client success as an Elite Case Coordinator with Manulife in Waterloo, Ontario. Leverage your skills to support life insurance applications in a hybrid work setting. As part of the Manulife Individual Insurance team, you will be at the forefront of ensuring that all life insurance applications are handled efficiently.

Your ability to foster one-on-one relationships with advisors will be crucial, as you actively manage and track pending cases while anticipating client needs. Key Responsibilities:

- Serve as the primary contact for assigned branches
- Actively monitor and follow up on ongoing cases
- Provide timely notifications to clients via email and calls
- Develop solutions to expedite file resolutions
- Collaborate with departments for application processing Requirements:
- Outstanding verbal and written communication skills
- Demonstrated experience in customer service
- Solid collaborative and interpersonal skills
- Capacity to manage change and adapt
- Knowledge of insurance products is preferred Utilize your expertise to enhance client experiences in the insurance field at Manulife.

📌 Insurance Case Coordinator at Manulife (London)
🏢 Manulife
📍 London