Take a leading role in managing strategic accounts at Trilogy, focusing on high-value renewals and advanced AI collaboration. Elevate executive relationships while leveraging AI systems.As a Strategic Account Manager, you will oversee Trilogy's most critical enterprise renewals. Your responsibilities include nurturing executive relationships and negotiating complex, multi-year contracts. Collaborate closely with Fiona, our AI-powered renewals agent, ensuring customer insights enhance operational efficiency and independent execution.Key Responsibilities:Manage major enterprise renewal accounts with seven-figure dealsCollaborate with AI systems to refine renewal processesAssess customer health signals for favorable outcomesUtilize Salesforce to forecast and mitigate renewal risksOptimize renewal operations through insights from customer interactionsRequirements:Experience managing enterprise renewals for B2B software clientsProven track record of 90% retention rates or higherExpertise in complex renewals over $1MProficiency in Salesforce or similar CRM platformsExceptional communication and negotiation skillsDeliver strategic account management that ensures renewals success and drives AI enhancement at Trilogy.#J-18808-Ljbffr