Become a vital part of Red Arrow’s customer experience team in Calgary as a Customer Service Agent. Enjoy a part-time role with flexible hours, ensuring seamless service for every traveler.

In this role, you will assist customers with their travel needs and provide support in a fast-paced environment. You will engage in customer interactions both in person and online to create a welcoming atmosphere. Effective problem-solving skills and attention to detail will allow you to address customer inquiries and concerns efficiently.

Key Responsibilities: • Provide in-person and telephone assistance to customers • Ensure accurate booking and reservation modifications • Handle payments, refunds,



and exchanges carefully • Support customers with luggage and travel inquiries • Make announcements and monitor boarding processes

Requirements: • Experience in customer service settings preferred • Transparent and professional communication skills required • Ability to remain calm under pressure • Familiarity with financial transactions and reservations • Criminal background check is mandatory for employment

Join Red Arrow and contribute to creating exceptional travel experiences for customers in Calgary. #J-18808-Ljbffr

📌 Customer Service Agent at Red Arrow Calgary (Winnipeg)
🏢 Keolis Commuter Services
📍 Winnipeg