Join Transpera Technologies as a Senior IT Technician in Red Deer, where you will provide exceptional IT support and develop creative solutions for clients throughout Canada and the US. This permanent full-time role requires at least five years of hands-on IT experience, particularly in a Managed Services Provider environment. Highlighting skills in Windows Server, network architecture, and security is essential.

You'll be expected to design robust IT solutions and maintain a high-level client engagement with polished communication skills. Key Responsibilities:

- Resolve technical issues using a sophisticated ticketing platform
- Manage diverse IT systems and cloud services with precision
- Offer both remote and on-site support for client needs




- Maintain and configure servers, workstations, and networking tools
- Craft compelling proposals for infrastructure upgrades Requirements:
- Proven experience solving complex IT challenges
- Familiarity with ticketing processes and RMM tools
- Excellent communication and service skills
- Ability to work independently while prioritizing tasks
- Certifications in IT support are advantageous Leverage your IT expertise and commitment to client service with Transpera Technologies as a Senior IT Technician.

📌 IT Support Expert in Red Deer
🏢 Transpera Technologies
📍 Red Deer