Join Teleperformance as a Desktop and Site Support Technician I, where tech meets customer service! This role services both in-house and remote staff, fostering efficient support. Teleperformance is hiring a Desktop Support Technician I to provide essential technical assistance. Ideal candidates will demonstrate solid analytical skills along with a commitment to excellent customer service.
Responsibilities include troubleshooting technical issues, managing software applications, and supporting equipment setup and onboarding for new hires. Key Responsibilities:
- Offer phone and remote support for end-user issues
- Diagnose and repair desktop and laptop problems
- Install and configure operating systems and software
- Conduct routine maintenance and hardware upgrades
- Ensure equipment is prepared for remote employee use Requirements:
- Must be a student or graduate of a computer course
- Knowledge of Windows, macOS, and network concepts
- Experience with Microsoft Office 365 and Active Directory
- Solid communication skills and problem-solving ability
- Detail-oriented and able to prioritize tasks Utilize your tech skills while embracing Teleperformance's supportive culture.
📌 IT Support Technician I with Teleperformance (Toronto)
🏢 TP Canada
📍 Toronto
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