At FirstOntario, we are looking for a Member Service Representative who excels in customer interactions and financial transactions. Contribute by ensuring prompt service and member satisfaction in a supportive team environment. This role involves engaging with members to provide transactional services while maximizing opportunities for cross-selling and relationship building.

Your experience in customer service and cash management will be crucial in executing the responsibilities effectively while following branch policies. Key Responsibilities:

- Perform accurate transactional services, including bill payments
- Foster member relationships through proactive engagement
- Maintain adherence to 'Member First' service standards
- Resolve any member inquiries and concerns promptly
- Assist branch operations with various duties as needed Requirements:
- Must have a Grade 12 education or equivalent
- Preferred experience in customer service or cash handling
- Basic knowledge of MS Office is advantageous
- Access to reliable internet for potential work from home
- Flexibility to meet member service hours as required Make a difference in our member's financial journey with excellent service at FirstOntario.

📌 Join FirstOntario as Member Service Representative (Edmonton)
🏢 Firstontario Credit Union
📍 Edmonton