Enhance client IT experiences as an In office Systems Support Skilled at Jolera in Toronto. Utilize your tech skills to deliver best-in-class resolutions and support. This role requires you to be proactive and efficient in providing technical assistance for various devices, prioritizing customer needs effectively. With 1-3 years of experience in a technical support capacity, you will tackle challenges head-on while fostering a high-energy work environment. Key Responsibilities:

- Process and assign service tickets accurately
- Diagnose and repair equipment issues as they arise
- Document support actions for all incidents
- Offer guidance to less technical users and teams
- Support inventory management for devices Requirements:
- 1-3 years of technical support experience
- Strong background in Windows, MacOS, and networking
- Excellent communication and analytical skills
- Familiarity with ticketing systems and documentation practices
- Ability to work collaboratively in a fast-paced environment Leverage your technical knowledge to drive success and customer satisfaction at Jolera's Toronto location.

📌 Jolera On-Site Systems Support Role (Toronto)
🏢 Jolera
📍 Toronto