Experience with Pega platform and Pega-based applications. Experience with architecture/process workflow analysis and design. Deadline-driven and results-oriented; able to meet consistently high quality standards while handling a variety of tasks and deadlines simultaneously. Excellent interpersonal and communication skills (verbal and written) Basic knowledge and troubleshooting of SQL| Unix| Job Scheduling etc. Experience with monitoring tools and creating dashboards on ELK stack| Dynatrace| and Pager Duty Flexibility to be part of a rotational on-call support model