COS offers a wardrobe of ready-to-wear and accessories rooted in exceptional quality and lasting design. The brand has an elevated aesthetic that embodies luxury with an emphasis on craftsmanship, innovation and compelling fashion movements. As a Visual Merchandiser, you play a pivotal role in shaping an exceptional in-store customer journey.

With a keen eye for aesthetics and a robust commercial mindset, you bring the brand’s vision to life-elevating the collection in a way that is both inspiring and aligned with business goals. Your work not only enhances the visual appeal of the store but also drives customer engagement and sales performance. Delivering an excellent customer experience through expert styling advice, deep product knowledge, and a visually compelling store environment Interpreting sales data and customer insights to inform and execute the store’s visual direction Styling mannequins and creating outfit combinations that inspire and influence customer purchasing decisions Merchandising the shop floor in alignment with company guidelines to ensure a cohesive and commercial presentation Supporting the sales team in daily store operations and contributing to a seamless customer experience Setting and maintaining high visual merchandising standards, while training and mentoring team members to uphold consistency Acting as a brand ambassador, ensuring every visual element contributes to a memorable and engaging customer journey Customer-Centric Mindset:



Understanding of how to elevate in-store experiences through impactful visual storytelling and exceptional customer service.

Skilled in executing brand visual guidelines, including window displays, mannequin styling, and in-store presentation to enhance commercial impact.

Commercial Awareness: Some experience in using KPIs, sales data, and customer feedback to inform visual merchandising decisions and drive store performance. Adaptable and responsive to changing priorities and customer requests. Open to continuous learning and actively seeks opportunities for personal and professional growth.

Comfortable working varied hours, including evenings, weekends, and holidays. This is a full-time position with a contract of 40 hours a week. As a member of our team, you'll enjoy a 25% staff discount across all H&M; Group brands - available both in-store and online.

Health & Dental Coverage ~ Vacation/Wellness, Holiday, and Parental Pay ~ Life & Disability Insurance ~ Employee Assistance program (EPA) ~ Employee Referral Bonus Inclusion & Diversity This diversity enhances our ability to solve problems creatively, expand our thinking, and build meaningful connections with colleagues and customers across the world. That's why we consider all dimensions of diversity throughout our recruitment process - ensuring our workforce reflects the richness of the communities we serve. #

📌 Keyholder (Morning And Night) (Toronto)
🏢 COS
📍 Toronto