Join W.W. Grainger as a Lead Customer Service Representative, enhancing client relations and operational flows. This role requires a blend of leadership and customer engagement in a regulated work setting. As a key player under the Operations Manager, you will shape team dynamics and drive operational improvement.

Your role focuses on promoting a culture of empowerment while ensuring compliance with safety standards and customer satisfaction goals. Key Responsibilities:

- Oversee daily operations and team member support
- Conduct safety observations and assessments
- Collaborate in customer interactions and internal meetings
- Facilitate on-boarding and training sessions
- Manage inventory and order processes Requirements:
- High school diploma preferred
- Customer service/sales experience (1-3 years)
- Proven adaptability to changing demands
- Proficient in computer applications
- Ability to safely operate warehouse equipment Drive operational excellence and deliver outstanding service as part of the Grainger team.

📌 Lead Customer Service Representative Grainger (Fort McMurray)
🏢 W.W. Grainger
📍 Fort McMurray