Shape the future of cannabis retail with FIKA as a Lead Retail Experience professional. Oversee team performance and enhance customer satisfaction daily. As a Lead Retail Experience at FIKA, you will manage store operations during your shift and serve as a key resource for your team.

Responsibilities include supervising staff, engaging customers, and ensuring compliance with company policies, all while fostering a positive retail setting. Key Responsibilities:

- Open and close store, managing all related procedures
- Greet customers and model high service standards
- Provide training for team members and support their development
- Handle customer inquiries and resolve complaints
- Guide implementation of effective sales strategies Requirements:
- 2+ years of experience in retail
- High school diploma or equivalent
- Strong skills in customer service and data management
- Knowledgeable about retail sales principles
- Proven abilities in conflict resolution and time management Become a pivotal part of FIKA and contribute to creating a premier retail experience for every customer.

📌 Lead Retail Experience at FIKA (Canada)
🏢 Friendly Stranger
📍 Canada