Join AllSaints as a Retail Floor Manager, where your leadership and passion for fashion create an unforgettable customer experience. Inspire and guide your team in delivering top-notch service both in-store and online.In the role of Floor Manager, you will partner with the brand leader and store manager to drive team performance and customer satisfaction. Your responsibilities include mentoring stylist team members and maintaining seamless operations to meet KPIs and SLAs. This role requires organizational prowess and the ability to foster a vibrant store setting.Key Responsibilities:Inspire and lead the stylist team on the shop floorManage online customer service inquiries effectivelyWork closely with customer experience teams on performance metricsEnsure optimal product display for customer enjoymentOversee store operations, including team schedulingRequirements:Strong interest in fashion as a brand ambassadorDemonstrated capability in team leadershipFamiliar with digital reporting systemsHonest and reliable in all retail functionsExperience in managing retail environmentsCultivate a thriving retail atmosphere at AllSaints, where style meets exceptional service.#J-18808-Ljbffr