Enhance customer satisfaction with FSS as a Customer Service Representative. Manage inquiries, resolve issues, and generate sales leads while ensuring a first-class experience for clients.

In this role, you'll engage directly with customers, providing support via phone and email. Your ability to understand and respond to customer needs is critical for fostering relationships and resolving complaints. As a team player, your contributions will directly impact FSS's financial growth.

Key Responsibilities: • Manage incoming calls and inquiries effectively • Provide accurate product information and order status • Enter customer orders and manage the order lifecycle • Resolve complaints and maintain database records • Assist with inventory counts and other supporting tasks

Requirements: • High school diploma or equivalent • Proficient in Microsoft Office and CRM programs • Solid interpersonal, planning, and organizational skills • Excellent verbal and written communication • Ability to adapt to changing work demands

Bring your customer-focused skills to FSS and help shape a positive experience for every client. #J-18808-Ljbffr

📌 Customer Service Representative at FSS (Winnipeg)
🏢 Food Service Solutions Canada
📍 Winnipeg