Expected Salary Range: $ - $ Annually Target Variable Performance Pay: 25% The salary range shown above reflects the expected compensation for this position. The final salary offered will be determined based on a holistic assessment of the candidate’s experience, education, training, and alignment with the role’s requirements. For positions covered by a collective agreement, placement within the range will follow the applicable step or classification. Reporting to the Director, Customer Project Execution, the Senior Manager, Capital Projects (Customer Project Execution) is responsible for leading the planning, execution, and continuous improvement of customer-driven capital projects and connection programs. This role oversees a portfolio of high-volume, complex connection projects for residential, commercial, and large public infrastructure projects, while being accountable for establishing scalable project delivery frameworks, managing budgets and reporting, coordinating engineering and construction activities, and ensuring an exceptional customer experience. The successful candidate will play a key role in advancing customer transformation initiatives through process redesign, automation, and operational excellence. This posting is for an existing vacancy. Key Responsibilities Oversee and manages the development of strategy, forecasts, plans, executes and reports for a portfolio of capital constructions projects for customer projects Lead the delivery of customer-driven capital projects and connection programs from intake through execution. Establish and mature project delivery processes, governance frameworks, performance metrics, and reporting structures for a growing portfolio of work. Develops and maintains strong relationships with key external stakeholders, including municipalities, transit agencies,



developers, regulatory authorities, and project partners. Leads commercial and contractual negotiations for complex project agreements, coordination agreements, and infrastructure-related arrangements. Partner with customer-facing teams to enhance transparency, communication, and overall customer experience throughout the project lifecycle. Leads a team to drive departmental activities to comply with required environment, health and safety (EHS) legislation, regulations, policies, procedures and practices Provides coaching and feedback to motivate and engage employee outcomes in the attainment of organizational goals; acts to address gaps inperformance which may impact outcomes. Provides wide-ranging growth opportunities and supports specific rotations for all employees Manages annual budget, plans, scorecards and measures consistent with corporate, divisional and departmental goals. Oversee and manages the relationships, attainment and performance for all elements of a portfolio of customer-driven capital projects. Provides oversight of the management systems, processes and procedures to optimize safety, reliability, costs and outcomes in accordance with legal and regulatory obligations under various statutes and codes Acts as the subject matter expert in the development and defense of regulatory evidence to support large construction projects portfolio.



Oversees the resolution of issues with internal and external stakeholders to mitigate and address risks associated with project/program attainment or organizational brand and reputation. Up to 20% of monthly travel is required to visit construction sites, field visits, off-site meetings, and other work locations. Requirements Undergraduate degree in Engineering (Electrical strongly preferred) Minimum ten (10) years of experience in leading capital projects, customer connection programs, infrastructure projects, or utility-related project execution. Minimum of seven (7) years of strong people leadership experience Strong knowledge of design, construction, contract administration, and project delivery practices. Demonstrated experience in developing and managing partnerships with internal/external stakeholders Registered Professional Engineer (P.Eng.) in the Province of Ontario (preferred). Masters level degree – Business Administration or Engineering (preferred) Project Management Professional (PMP) designation (preferred). Strong understanding of utility relocation, utility coordination, permitting, and regulatory approval processes. Strong knowledge of project management principles, risk management, contract administration, and capital project delivery. Superior verbal and written communication skills; ability to effectively communicate ideas and influence change with people at all levels of the organization Total Rewards To support the overall well-being and success of our employees, Toronto Hydro provides a comprehensive total rewards package which includes: 100% employer paid Health & Dental benefits 24/7 access to Employee & Family Assistance Program and Virtual Healthcare Company-paid life insurance and long term disability Spending

📌 Senior Manager, Capital Projects (Toronto)
🏢 Toronto Hydro
📍 Toronto