Become a key leader as a Customer Service Supervisor managing on-site staff and resolving customer inquiries. This role is focused on hands-on management without remote work.
You will supervise a diverse team, engage in direct customer service, and provide training, ensuring exceptional support and mentorship. With 1–2 years of relevant experience, your skills in conflict resolution and team leadership will be essential for success.
Key Responsibilities:
• Lead and supervise service staff on-site
• Hire and train new team members effectively
• Oversee cash management and financial transactions
• Manage and report on inventory levels
• Address customer issues and enhance service delivery
Requirements:
• 1-2 years of supervisory experience needed
• College/CEGEP education is essential
• Proficient in English communication
• Solid organizational skills for staff scheduling
• Ability to collaborate with all team members
Harness your leadership and customer service skills to enhance the teamwork and operational effectiveness as a Customer Service Supervisor.
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📌 Customer Service Team Supervisor Position (Calgary)
🏢 Western Granite & Stone
📍 Calgary