We are looking for a Manager, Technical Solutions. Our team is working closely with multiple business units and other technology teams to undertake innovative work aimed at building scalable and productive business process orchestration and automation solutions focusing on capabilities in workflows, case management,IntelligentDocument Processing (IDP), Robotic Process Automation (RPA) and contentmanagement and composition. We drive efficiency, innovation and continuous improvement for our stakeholders.

We are seeking a Manager, Technical Solutions for theEnterprise Rules EngineCapabilities and solution delivery who will work closely with various delivery and engineering teams as well as business partners to deliver on key business outcomes as well as technology priorities, driving forward modernization in our applications, platforms and our ways of working. This role is steeped in leadership - Delivery leadership, technical thought leadership and people leadership. Bring technical thought leadership and lead efforts to remediate unsupported technology/applications (Upgrades, platform migrations, rewritesetc) Drive platform automation and engineering improvements that will accelerate delivery, increase quality, and reduce maintenance and change fail rates.

Ensure applications and platform instrumentation is in place for proactive monitoring and responsive incident triage and resolution. Manage risk and compliance in accordance with Canadian and Global standards. Ensure alignment/ adherence to Enterprise technology standards, vendor management standards, and risk standards.

Drive an agile mindset within the team that measures progress over perfection. Hold yourself and your team accountable to contribute to the overall digital modernization of the organization. Identify and invest in opportunities (processes, training, systems) to enhance individual and team effectiveness.

Post Secondary education in Computer Science, Engineering or equivalent combination of training and experience.





Experience in Rules Engines– Specifically IBM CP4BA Ability to pivot and quickly change direction in response to changing priorities.

Experience coaching and mentoring technical practitioners. Strong communication, collaboration and relationship building skills. Architectural acumen with distributed systems. Ability to lead, motivate and drive performance within a delivery team. Demonstrated experience with both Agile and traditional project management approaches. Willingness to get technical to understand product.

Experience working in financial services industry an asset. Practitioner experience in IT – Development, Solution Architecture, BSA, etc.

Experience as product owner or product management roles. Expertise with performance and proficiency metrics – definition and collection of. Given the size and scope of our organization, we have the flexibility for this position to be located in the following head office locations: This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc).

Our company is trusted by 1 in 3 Canadians and contributes to the strength of communities across the country. We’re looking for people who live our values everyday: we step up, we do the right thing, and we deliver – for our customers, communities and each other. We’re committed to supporting our employees through every stage of their career.

Here’s what you can expect as a full-time or part-time permanent team member: Flexible health and dental benefits, plus a $5,000 mental health benefit to support your well‑being.

Time Off : In addition to regular vacation and personal days, we support community involvement with a volunteer day.

Financial Security : Company‑matching pension plan, share ownership program and additional investment options.

Emphasis on Community : We provide a workplace where employees feel connected and supported through Employee Resource Groups (ERGs), mentorship programs, social clubs and events. All information provided will be handled in accordance with applicable laws and Canada Life policies.

📌 Manager Medical Staff Office (Toronto)
🏢 TechAlliance of Southwestern Ontario, London Economic Development
📍 Toronto