25 Aug
|
Healthcareersinsask.ca
|
Regina
25 Aug
Healthcareersinsask.ca
Regina
Closure Date: September 6, 2026, 11:59 PM CST
Position #: 178599
Union: Out of Scope
Bargaining Unit: OOS - 3sHealth T&C;
City/Town: Regina
Facility: 3sHealth
Department: Employee Benefits
Type: Full-time regular
Expected Start Date: October 13, 2026
Number of positions: 1
Hours of Work: 1 week rotation
Salary: Pay Band 6 ($88,231 to $114,702)
About the Role
3sHealth is seeking a Manager, Partner Services, Employee Benefits, to lead the daily operations of our Partner Services team. This role ensures the effective delivery of administrative services to the Board of Trustees, Committees, benefit plan members, health care employers, unions, and strategic partners. The Employee Benefit Plan Trusts serve over 49,500 active health care employees and their families, and 30,000 retirees across 65 health care employers in Saskatchewan.
What You’ll Do
As a member of the Employee Benefit Plans leadership team, the Partner Services Manager contributes to operational planning, strategic initiatives, and continuous improvement across the department. The Manager is also accountable for leading a high-performing team and ensuring the effective delivery of benefit services. Responsibilities include:
- Operational Management: Oversee benefit enrolment, eligibility, claims, invoicing, and inquiries; manage major projects and system enhancements; maintain accurate plan documentation and stakeholder communications.
- Financial Oversight: Ensure accurate benefit payments; monitor departmental budgets; support fiduciary responsibilities by overseeing relationships with vendors and service providers to ensure contractual obligations, services standards are met.
- Strategic Partner Engagement: Support the implementation of Board of Trustees decisions and contribute to governance processes through research, briefing materials, strategic partner communications and committee support.
- Customer Service: ensure services standards and customer experience outcomes are achieved for plan members, employers, unions and other strategic partners.
- People Leadership: Recruit, coach, and mentor staff; conduct performance management; foster a culture of continuous improvement using Lean principles.
- Risk & Compliance: Ensure plan administration complies with legislation, contracts,
and best practices; safeguard confidential information and uphold data security standards.
What You Bring
Required Qualifications:
- Bachelor's degree in Business Administration or a related field, or an equivalent combination of education and experience.
- Completion of the Certified Employee Benefit Specialist (CEBS) designation or equivalent.
- Lean Leader Certification, or willingness to begin certification upon hire.
- Leadership training or education, or willingness to complete.
- Valid Class 5 driver’s license is required.
Experience:
- Minimum five (5) years of progressively responsible experience in benefit plan administration, the insurance industry or claims management, or an equivalent combination of education and experience.
- Minimum three (3) years of leadership, supervisory, or team management experience.
Skills & Competencies:
- Strong understanding of benefit plan administration and fiduciary responsibilities
- Demonstrated ability to leverage data analytics and performance metrics to identify trends, inform decision-making, monitor operational performance, and support continuous improvement initiatives.
- Exceptional communication, customer service, and analytical skills
- Ability to manage multiple priorities and drive operational efficiencies
- Ability to build and maintain relationships based on trust, accountability and open communication
- Ability to analyze complex situations and environments, and produce workable and practical solutions
What We Offer At 3sHealth, we value our culture of collaboration and continuous improvement, and we are honored to have been named one of Saskatchewan’s Top Employers for ten consecutive years. We are an organization dedicated to employee engagement and proudly celebrate our commitment to Truth and Reconciliation, and diversity and inclusion initiatives.
3sHealth has excellent opportunities for increasing levels of responsibility, personal growth and challenge.
We offer a comprehensive benefits package not limited to:
- Four (4) weeks’ vacation leave upon initial hire and 12 scheduled days off (pro-rated)
- Enhanced dental and extended health plans
- Group life insurance coverage
- Long-term disability coverage
- Flexible spending plan: employees can choose between the health spending account and the lifestyle spending account
- A robust Employee and Family Assistance Program (EFAP) that includes counselling, legal and financial services, amongst others
- Access to the Saskatchewan Health Employees’ Pension Plan (SHEPP)
3sHealth provides province-wide shared services to support Saskatchewan's health system. Working together with health system partners, 3sHealth finds innovative solutions to complex problems so that health care will be sustainable for future generations. 3sHealth places patients and their families at the centre of all that it does, working with partners to improve quality and ensure patient safety. 3sHealth provides payroll and scheduling services, employee perks, dictation and transcription services, linen services, provincial contracting, and transformational services to the Saskatchewan health system.
Applicants must upload all relevant documents (ex: certificates, diplomas, proof of enrollment, licenses and/or memberships) relating to the qualifications of the position. By submitting your application, you consent to your application history and talent profile being shared with Human Resources and the applicable hiring team.
Only applicants selected for an interview will be contacted. Those being interviewed are required to bring a valid Criminal Record Check (CRC) to the interview; it must be dated within six (6) months and include a vulnerable sector search.
> We work together to improve our health and well-being. Every day. For everyone.
> We are committed to building a representative, diverse, inclusive, and culturally responsive workforce.
> We are committed to the Truth and Reconciliation Commissions Calls to Action.
> We work in the spirit of truth and reconciliation, acknowledging Saskatchewan as the traditional territory of First Nations and Métis People.
Please note: Only applications that include all required documentation will be considered.
📌 Manager, Partner Services (Regina)
🏢 Healthcareersinsask.ca
📍 Regina