Lead operational excellence for a high-growth DTC brand from anywhere in Canada. This role involves transforming complex operations into streamlined processes while managing supply chain and fulfillment.Our partner company seeks a Head of Operations to oversee critical infrastructure for their thriving direct-to-consumer business. You will implement scalable systems, build SOPs, and recruit functional leaders to foster sustainable growth. The focus is on transitioning daily responsibilities to a capable team,
enabling effective operational performance without reliance on the founder.Key Responsibilities:Own end-to-end operational management for supply chain and fulfillmentDesign scalable systems and explicit operational processesEstablish operational knowledge base and continuously improve workflowsDevelop accurate inventory systems and visibility measuresBuild reporting metrics for leadership decision-makingRequirements:Minimum 3 years in operations for eCommerce or DTCExperience in high-growth brands generating $20M–$50M annuallyProficient in supply chain, 3PL, and customer support operationsStrong analytical skills and experience with Shopify and NotionProven track record in hiring, onboarding, and managing teamsElevate your career by leading operations and shaping the future of a successful DTC brand.#J-18808-Ljbffr