Elevate customer service with Nedco, a division of Rexel, in Calgary, AB. As an Inside Sales Representative, connect with customers daily through phone and email while processing inquiries and orders.
Nedco is part of Rexel, a world leader in electrical distribution. This role requires at least two years of customer service experience, focusing on building relationships, addressing inquiries, and driving sales. Daily tasks include confirming stock availability and assisting with e-commerce inquiries.
Key Responsibilities:
• Service customers via phone and email each day
• Process orders, inquiries, and quotations promptly
• Achieve high levels of customer satisfaction consistently
• Confirm stock and suggest alternatives when needed
• Make follow-up calls on all customer quotations
Requirements:
• Two years of inside sales or customer service experience
• Solid communication and relationship-building skills
• Multitasking and time management abilities
• Product knowledge of the electrical business
• AS400 experience is an asset
Utilize your communication skills and sales experience in the dynamic environment at Nedco within Rexel Canada.
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