Join Snyk's creative team in Ottawa as a Technical Success Manager focused on customer satisfaction. Your role will emphasize driving security adoption and customer empowerment.You will be responsible for ensuring the technical success of a wide customer base, facilitating workshops and digital programs to engage users effectively. This position requires a strong understanding of application security and a proven history in customer success roles, essential for providing valuable insights and fostering relationships.Key Responsibilities:Lead customer engagements and tech workshopsTurn customer data into actionable insights and programsDrive initial security wins for new clientsBuild educational content to support self-serviceCollaborate with teams to meet customer needsRequirements:Minimum 5 years in customer-facing technical capacitiesExperience executing engaging programs like webinarsFamiliarity with GitHub, Jenkins, and related toolsDeep understanding of AppSec conceptsEffective communicator with a broad range of audiencesCapitalize on your expertise to enhance client success at Snyk, making a positive impact through customer support and education.#J-18808-Ljbffr

📌 Customer-Focused Technical Success Manager (Riviere-des-Prairies—Pointe-aux-Trembles)
🏢 Work in Ottawa
📍 Riviere-des-Prairies—Pointe-aux-Trembles