Join Muskoka Algonquin Healthcare as a Level 1 IT Support Specialist, focusing on the security of IT infrastructure. Provide essential support for desktop, network, and telephony issues at multi-sites in Bracebridge and Huntsville.

This role involves assisting with application and system issues while managing user accounts and offering end-user training. You will perform desktop and network cable changes, manage support requests, and escalate complex issues to third-party providers. Ensuring compliance with service level agreements will be a fundamental aspect of your daily tasks.

Key Responsibilities: • Ensure organization’s IT security and availability • Provide Level 1 support for all IT issues • Manage user accounts and training programs • Handle desktop and network cable changes • Coordinate and escalate support requests

Requirements: • Diploma or degree in a relevant field or equivalent • At least 2 years of IT support experience • Preferable certifications: ITIL, CompTIA A+, Microsoft Office • Legal entitlement to work in Canada • Ability to pass a criminal record check

Support healthcare technology effectively at MAHC while enhancing your qualified experience. #J-18808-Ljbffr

📌 Level 1 IT Support Specialist MAHC (Winnipeg)
🏢 Muskoka Algonquin Healthcare
📍 Winnipeg