Job Summary

We are seeking a dynamic and detail-oriented Medical Office Assistant to join our healthcare team! In this vital role, you will be the friendly face and efficient organizer behind the scenes, ensuring smooth daily operations within our medical or dental practice. Your energetic approach will help create a welcoming environment for patients while managing administrative tasks with precision and professionalism.

If you thrive in a quick-paced setting, enjoy multitasking, and are passionate about providing excellent patient care, this opportunity is perfect for you!

Responsibilities

- Greet patients warmly and assist them with check-in procedures at the front desk
- Schedule appointments using electronic medical records systems and manage patient calendars
- Answer multi-line phone systems promptly, directing calls to appropriate staff members
- Verify patient insurance information and update records accurately in electronic health or dental records
- Prepare and organize patient charts, ensuring all medical or dental documentation is complete and accessible
- Handle administrative duties such as billing, coding, and processing payments efficiently
- Maintain a clean,



organized front office environment that promotes professionalism and comfort for patients

Requirements

- Proven experience as a Medical Office Assistant, Dental Receptionist, or in a similar office setting with dental or medical practice experience
- Strong knowledge of medical terminology and familiarity with electronic medical records (EMR) systems such as Epic or Dentrix
- Experience working with dental office software and managing dental or medical scheduling systems
- Excellent communication skills to interact effectively with patients, staff, and healthcare providers
- Ability to operate multi-line phone systems confidently and handle multiple priorities simultaneously
- Demonstrated organizational skills to manage front desk responsibilities efficiently
- Prior experience in office environments that require attention to detail, confidentiality, and professionalism

Join us to be part of a vibrant team dedicated to delivering exceptional patient experiences! Your energy and expertise will help us maintain a high standard of care while fostering a welcoming atmosphere for everyone who walks through our doors. Pay: $18.00-$22.00 per hour

Work Location: In person

📌 Medical Office Assistant (Edmonton)
🏢 Balwin Medical Center
📍 Edmonton