Become a key player in Montreal's tech support scene as a Bilingual Help Desk Specialist. This contract role involves empowering users through effective troubleshooting in French and English. In this 6-month on-site position, you will provide crucial support for Windows and Microsoft 365 systems.
This role combines technical acumen with excellent customer service to ensure timely resolutions and robust user experiences. Join a team that values collaboration and technical proficiency. Key Responsibilities:
- Deliver expert technical support in both French and English
- Troubleshoot desktop and laptop systems, including software
- Respond promptly to tickets and in-person support requests
- Handle Outlook and Exchange permissions and issues
- Maintain equipment records and documentation Requirements:
- At least 2 years of relevant IT support experience
- Bilingual fluency in French and English
- Hands-on experience with Active Directory environments
- Strong problem-solving abilities in Microsoft 365
- Familiarity with ServiceNow technology strongly preferred Utilize your bilingual skills and technical support expertise to make a significant impact in this rewarding position.
📌 Montreal Bilingual Help Desk Specialist
🏢 Altis Technology
📍 Montreal
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