Elevate the Digital Employee Experience at Syntax as an IT Specialist in Montreal. Provide both remote and in-office support across a dynamic setting with over 3,000 employees. This position focuses on L2 support for Windows and Mac environments, including employee onboarding and video conferencing setups. Work closely with IT Asset Management and be part of a dedicated Global IT team.

Your role is vital in ensuring a smooth daily operation while developing your career in IT at Syntax. Key Responsibilities:

- Execute incident and change management for workplace services
- Deliver technical support for office networking and telephony
- Oversee asset management for IT hardware and peripherals
- Create end-user documentation and technical guides
- Provide VIP support during key meetings and events Requirements:
- 4+ years of experience in IT support is essential
- Fluency in French and proficiency in English required
- Familiar with Microsoft Office 365 and Azure services
- Experience using ServiceNow for incident tracking
- Knowledge of video conferencing technologies Join Syntax to support a diverse range of employees and drive innovation in the Digital Workplace.

📌 Montreal IT Specialist - Digital Workplace Team
🏢 Socket.dev
📍 Montreal