Join Muskoka Algonquin Healthcare as an IT Technical Support Specialist, providing essential IT services across multiple sites. This temporary full-time position is vital for maintaining IT systems in Bracebridge and Huntsville. In this role, your focus will be on delivering Level 1 technical support across IT infrastructure, ensuring user accounts are managed and providing direct assistance to end-users.

You will also conduct desktop and networking changes, follow up on support requests, and address more complex issues with third-party vendors when required. Availability for wide-ranging shifts, including evenings, may be necessary. Key Responsibilities:

- Provide technical support for network and desktop issues




- Manage user accounts and supply training to users
- Conduct necessary cable moves and changes
- Ensure compliance with support request protocols
- Coordinate with third-party support as needed Requirements:
- Relevant post-secondary diploma or experience in IT
- Minimum 2 years providing Level 1 technical support
- ITIL Foundation Certificate is a plus
- CompTIA A+ is preferred
- Microsoft Office Specialist certification is advantageous Support critical healthcare IT functions at Muskoka Algonquin Healthcare by applying today.

📌 Multi-Site IT Technical Support Role (Huntsville)
🏢 Medisca Pharmaceuticals
📍 Huntsville