Silkway Flooring is seeking a organized, proactive Office Assistant to support daily operations. You will serve as the primary point of contact for clients, coordinate schedules for installation teams, and manage administrative workflows across showroom inquiries, inventory tracking, and project documentation.
Key Responsibilities
- Greet showroom visitors and respond to incoming phone calls and email inquiries with professional courtesy.
- Schedule site estimates, client consultations, and installation crew timelines.
- Draft customer estimates, process purchase orders, and issue invoices.
- Track supplier shipments, sample inventory, and delivery timelines for active flooring projects.
- Maintain accurate physical and digital files, including warranties, vendor records, and customer contracts.
- Assist with basic bookkeeping, payment processing,
and general office supply management.
Qualifications & Requirements
- 1–2 years of experience in an administrative, customer service, or office setting (construction or home improvement experience is a plus).
- Proficiency with Microsoft Office (Excel, Word, Outlook) and general billing or CRM software.
- Robust organizational, time-management, and multitasking skills in a dynamic environment.
- Excellent written and verbal communication skills with an eye for detail.
- High school diploma required; Associate degree or office administration certificate preferred.