Join MEDFAR Clinical Solutions as an Operations Coordinator specializing in Technical Support. Enhance operational procedures in a full-time hybrid role impacting healthcare providers across North America. Reporting to the National Director of Client Services, you will play a vital role in driving performance improvements through monitoring and optimizing workflows.

This position allows you to leverage your problem-solving skills while contributing to continuous improvement and operational excellence within the department. Key Responsibilities:

- Maintain Technical Support operational tools
- Document and communicate departmental procedures
- Recommend workflow optimizations and improvements
- Compile and analyze performance metrics
- Support quality assurance initiatives Requirements:
- 3–5 years’ experience in operations, technical support, or customer service
- Proficient in Salesforce and AI automation tools
- Bilingual fluency in French and English required
- Strong communication and analytical skills
- Ability to manage multiple priorities effectively Help shape the future of healthcare at MEDFAR through cutting-edge operational strategies.

📌 Operations Coordinator for Customer Support (Montreal)
🏢 Medfar
📍 Montreal