Become a Bilingual Customer Support Specialist with Sage, delivering top-notch service in French and English. This hybrid position focuses on resolving technical issues and improving customer relations.

As a Bilingual Customer Support Specialist, you'll excel at understanding customer needs while providing clear solutions. Your technical expertise will help identify issues quickly and ensure high-quality service across various communication channels. Collaborate with your team to enhance Sage's overall customer experience and build long-term relationships.

Key Responsibilities:



• Identify and troubleshoot software-related customer issues • Provide comprehensive technical support for Sage products • Drive first-call resolution and maintain high satisfaction rates • Stay current with Sage product updates and training • Document customer interactions for efficient follow-up

Requirements: • Bilingual proficiency in French and English • Experience in customer support or technical roles • Robust problem-solving and analytical abilities • Willingness to work in a hybrid setting • Familiarity with Sage's services and client needs

Deliver exceptional customer support and deepen relationships at Sage with your bilingual skills. #J-18808-Ljbffr

📌 Hybrid Bilingual Customer Support Specialist at Sage (Winnipeg)
🏢 Sage
📍 Winnipeg