Drive patient support as a Patient Care Specialist with Shoppers Drug Mart in Mississauga, Ontario. This full-time role focuses on delivering superior service and program management for patient care.

As a Patient Care Specialist on a 12-month contract, your role is pivotal in enhancing patient experiences within the Specialty Health Network. You will act as the single contact for patients in a support program, ensuring efficient service delivery and robust communication. Your expertise will ensure patient advocacy, management of reimbursement processes, and coordination of therapy access.

Key Responsibilities:



• Serve as the main contact for enrolled patients and their physicians • Conduct welcome calls to gather patient information • Inform patients about program offerings and support • Advocate for funding options and document reimbursement details • Coordinate therapy services and patient follow-ups

Requirements: • College Diploma or University degree required • 2-3 years experience in healthcare or pharmaceutical settings • Strong computer skills, MS Office, CRM experience an asset • Bilingualism (French & English) is an asset • Excellent communication skills and attention to detail

Enhance patient support and experience through effective advocacy and collaboration as a Patient Care Specialist. #J-18808-Ljbffr

📌 Patient Care Specialist at Shoppers Drug Mart (Winnipeg)
🏢 Shoppers Drug Mart Specialty Health Network
📍 Winnipeg