INT Machinery — Mississauga, ON

Full-time | In-office (9:00 AM – 5:00 PM, Monday–Friday) | No remote option

Pay: $22–27/hour, based on experience

About Us

INT Machinery is a distributor of industrial machinery serving the aluminum extrusion and steel fabrication industries. We’re a small, close-knit team of 10, working directly with equipment manufacturers across Europe.

The Role

We're looking for a highly organized, sharp, detail-oriented person to run our parts and service desk. The first point of contact for customers calling or emailing about parts or service needs. For parts inquiries, you'll own the process from identification through to shipment.

This is not a technical role. You don't need to be a technician but you need the intelligence and organization to keep multiple European suppliers, time zones, open orders, and customer expectations from ever falling through the cracks.

What You'll Do

Parts Requests (majority of the role)

- Answer phone and email inquiries, clarifying information and identify the correct part using drawings, parts lists, and system records and/or checking physical inventory
- Prepare accurate quotes and place purchase orders with our European suppliers for non-stock items
- Generate the invoice, then pack and ship the part

Service Requests

- Collect full details from the customer (machine make/model/serial number and issue description)



and route the request to the Service Manager

Inventory & Desk Management

- Monitor stock levels and proactively reorder high-turnover parts before they run low
- Keep the parts room, desk, and system records organized and accurate

Other Duties

- Invoice completed service work orders and schedule CSA inspections
- Occasionally support trade shows and assist with receiving deliveries/unloading machines via pump truck

What You'll Use Day-to-Day

- QuickBooks
- Excel/spreadsheets
- Email, and general office software.

What We're Looking For

- Sharp and detail-oriented, above all else
- Excellent organizational skills
- Strong computer skills
- Excellent customer service and phone skills
- Able to reliably commute to our Mississauga, ON office five days a week
- Comfortable with physical tasks: lifting parts and assisting with deliveries using a pump truck

Assets (not required, but a plus):

- Mechanical, electrical, or automation background in industrial machinery
- QuickBooks or bookkeeping experience

What We Offer

- A friendly, low-pressure office setting with a small, close-knit team
- Direct, hands-on exposure to European industrial machinery brands
- Competitive hourly wage of $22–27/hour, based on experience (no benefits package at this time)

To apply: please submit your resume to [email protected]

📌 Parts & Service Desk Coordinator (Mississauga)
🏢 INT Machinery
📍 Mississauga