Join Elliott Coach Lines as a full-time AM Dispatcher in Elmira. Manage communication between drivers and stakeholders to ensure efficient school bus operations each day.
In this role, your primary focus will be to facilitate real-time communication regarding daily bus routes, planned trips, and extracurricular activities for students. You will effectively monitor driver performance, resolve issues, and ensure excellent service delivery. Your multi-tasking abilities and customer service dedication will directly impact our clients' transportation experiences.
Key Responsibilities:
• Schedule and oversee driver assignments for buses • Act as front line support for all routing issues • Address customer service inquiries and complaints • Maintain compliance with company policies and regulations • Assist in planning driver safety meetings and trainings
Requirements: • Excellent communication and problem-solving abilities • Experience in a high-volume dispatch role preferred • Familiarity with the Waterloo Region roadways • Willingness to share on-call responsibilities • Must effectively learn to use a 2-way radio
Leverage your skills in a supportive environment at Elliott Coach Lines in Elmira. #J-18808-Ljbffr