Automotive Parts Advisor – Join Your Dream StoreLooking for an opportunity in Surrey with a top automotive employer? Join Mainland Ford, part of Trotman Auto Group, recognized as one of Canada’s Best Managed Companies!Why Work With Us?At Mainland Ford, we are committed to delivering exceptional customer experiences. As an Experienced Parts Person / Parts Advisor, you will play a key role in supporting customers, technicians, and the service department by providing expert parts knowledge, maintaining inventory accuracy, and ensuring efficient parts operations.What We Offer:A rewarding career with a top automotive group in British ColumbiaPermanent, full‑time role with competitive hourly compensation based on experienceGroup bonus program based on total parts salesMonthly spiff programsComprehensive benefits including health, dental, and disability coverageA supportive and team‑focused workplace cultureOngoing training and professional development through manufacturer and internal training programsLong‑term career growth opportunities within Trotman Auto GroupWho We’re Looking For:Experience as an Automotive Parts Person, Parts Advisor, or in a similar parts roleFord Parts experience considered a strong assetStrong automotive parts knowledge and understanding of vehicle systemsExcellent customer service and communication skillsStrong organizational, multitasking, and problem‑solving abilitiesAccurate computer and data entry skillsAbility to work independently and collaboratively in a fast‑paced dealership environmentAutomotive Parts certification considered an assetValid BC Class 5 driver's license with a clean driving recordAvailability to work scheduled Saturdays as requiredCompensation:$60,000-$80,000 per year + Bonus PlansWhat Your Day Will Look Like:Customer ServiceGreet customers promptly in person and over the phoneProvide friendly, skilled,



and knowledgeable serviceAccurately identify and source the correct parts for customer and technician needsAnswer customer inquiries regarding pricing, availability, warranties, and delivery timesResolve customer concerns professionally while maintaining a high level of customer satisfactionBuild lasting relationships that encourage repeat businessParts OperationsInterpret customer requests and accurately identify required automotive partsRecommend additional parts and accessories when appropriateAssist the Service Department with timely and accurate parts supportProcess customer orders, quotes, invoices, and parts requests efficiently and accuratelyReceive, inspect, stock, label, and organize incoming inventoryMaintain accurate inventory records and documentationAssist with shipping, receiving, returns, core returns, and warranty parts processingInventory & OrganizationMaintain a clean, organized, and safe work environmentEnsure inventory is properly stored, labelled, and easily accessibleComplete paperwork, documentation, and data entry accurately and on timeKeep pricing guides, parts catalogs, and electronic inventory systems currentAssist with inventory counts and inventory control processesLift and move parts weighing up to 50 lbs throughout the workdayProduct KnowledgeStay current with Ford products, accessories, manufacturer programs, and promotionsMaintain knowledge of aftermarket products and industry trendsParticipate in dealership and manufacturer training programsPromote dealership specials, accessories, and value‑added products whenever appropriateContinuously develop product knowledge to better support customers, technicians, and dealership operationsMainland Ford is an equal‑opportunity employer. Only selected candidates will be contacted. By submitting an application, you consent to Trotman Auto Group and its affiliates collecting, using, and disclosing personal information, including contacting previous employers and references, for recruitment purposes in accordance with BC's Personal Information Protection Act (PIPA).#J-18808-Ljbffr

📌 Automotive Parts Advisor For Awin (Winnipeg)
🏢 401 Group
📍 Winnipeg