Xplore Inc. in Markham, Ontario, is seeking a Product Manager, Customer Journey, to shape strategy, business cases, and roadmaps for how customers engage with Xplore—from onboarding to support and retention.
You will lead cross-functional teams across product, design, data and operations to translate insights into actionable outcomes across app, web, and AI-enabled experiences. This role emphasizes measurable improvements in customer satisfaction and retention through digital channels.
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📌 Customer Journey Product Manager - Digital Experience & AI (Markham)
🏢 Xplore
📍 Markham
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