The Portfolio Oversight & Reporting Analyst is a key part of the Manulife Bank Strategy, Governance and Controls team and will work to empower the delivery team through an appropriate balance of business agility and governance. This role will maintain ongoing portfolio analytics and reporting providing the right data and insights to drive outcomes in alignment with the bank’s strategic priorities. The ideal candidate is analytical and passionate about simplifying complex governance structures and driving the resolution of issues and risks critical to initiative success.

Position Responsibilities

What you’ll do

- Ensure proper visibility on portfolio health in partnership with the delivery organization to drive expected outcomes by: Reporting on the bank portfolio including, but not limited to, ART (Agile Release Train) spend and portfolio health including identifying trends, accomplishments, and risks at a macro level.
- Collecting and analyzing high volumes of diverse portfolio metadata to support cataloguing and linking outcomes against key results.
- Ensuring project artifacts and reporting are completed correctly and on time in all applicable reports and tools (e.g. GIA).
- Supporting the annual planning process including recommending how to optimize delivery and organize work hypotheses based on the outcomes the business would like to achieve.
- Owning the schedule of deliverables and artifacts for annual planning and DOA requirements.
- Collaborating with the Finance team to ensure that the portfolio aligns with financial planning for the business.
- Being primary point of contact for Segment tools (e.g. GIA, Viva Goals, Planview, etc.).
- Developing ad-hoc reporting and analysis as requested.

How you’ll do it

- Have an understanding of delivery excellence including the necessary governance procedures and approvals in alignment with Manulife standards and the Outcome Delivery Framework.
- Structure problems, analyze data and present complex findings in a clear, concise, and decision-driven manner.
- Build relationships across the bank business and with our Segment partners.
- Provide an unbiased view of reporting.

Required Qualifications

- Effective conceptual, diagnostic, analytical and problem-solving skills.
- Well-developed planning and project management skills.
- Strong business, strategic, critical, and analytical thinking.
- Extremely detail-oriented, self-starter, deadline-driven.
- Strong communication skills, both verbal and written, with varying audiences in a matrixed environment.
- Receptive and adaptive to an evolving, fast-paced environment.
- Excellent writing,



proofreading and content analysis skills.
- Demonstrated success in effective project delivery withing a large organization.
- Ability to partner and collaborate for win-win solutions.

Preferred Qualifications

- Bilingualism (English and French) is an asset. If the successful candidate is in Québec, proficiency in both languages will be required to support clients from various provinces outside of Quebec.

When you join our team

We’ll empower you to learn and grow the career you want. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. As part of our global team, we’ll support you in shaping the future you want to see.

About Manulife

The role being advertised is an existing vacancy. Manulife and John Hancock Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer. At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work setting that embraces the strength of cultures and individuals.

We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.





All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies.

Compensation and Benefits

Referenced Salary Location: Waterloo, Ontario. Working Arrangement: Hybrid. Salary range is expected to be between $70,500.00 CAD - $117,500.00 CAD. Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. Manulife offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D; insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in Canada includes holidays, vacation, personal, and sick days, and we offer the full range of statutory leaves of absence.

Additional Information

We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our personal information collection statement.

We're Manulife. And we’re on a mission to make decisions easier and lives better. Better is what drives us. It’s what inspires us to find new ways to support customers and colleagues in living longer and healthier lives. It’s the reason we’re dedicated to investing in digital innovation and accelerating a sustainable and economically inclusive future. Joining us means you’ll be empowered to learn and grow your career. We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words. And as part of our global team, you’ll help shape the future you want to see – and discover that better can take you anywhere you want to go. We’re proud of our accomplishments and recognitions.

Recent awards include: 2024 Gallup Exceptional Workplace Award Winner, Manulife Named one of Forbes World’s Best Employers 2023, Best Companies to Work for in Asia 2023, We’ve been recognized as one of Canada’s Top 100 Employers (2024), Manulife included in Bloomberg’s 2023 Gender-Equality Index.

📌 Portfolio Oversight & Reporting Analyst (London)
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📍 London