Food World Plus – 50 Matheson Blvd E, Mississauga, ON

Salary: $45,000 – $60,000 annually

Job Type: Full time

The Opportunity Food World Plus is seeking a dedicated and experienced Seafood Department Supervisor to support the Department Head in leading daily operations, ensuring exceptional product quality, and delivering outstanding customer experiences. This role is ideal for someone who is hands-on, detail-oriented, and passionate about fresh food retail. You will play a key role in supervising staff, maintaining food safety standards, and driving operational excellence within the seafood department.

Key Responsibilities Team Leadership & Operations

Support the Department Head in supervising daily operations

Provide guidance, direction, and support to Seafood Associates

Ensure fair distribution of tasks and efficient workflow execution

Lead by example in professionalism, teamwork, and customer service

Assist in staff training, onboarding, and performance feedback

Schedule team members and delegate work assignments effectively

Product Quality & Food Safety

Ensure the highest standards of freshness, quality, and food safety are maintained

Monitor product handling, storage, labeling, and rotation (FIFO)

Ensure compliance with company policies and regulatory requirements

Maintain cleanliness, sanitation, and hygiene standards across the department

Adhere to all workplace health & safety procedures

Customer Experience

Deliver exceptional customer service by engaging with customers and providing product knowledge

Handle customer inquiries and resolve complaints professionally

Support a welcoming and informative shopping experience

Inventory & Merchandising

Manage inventory levels, ordering, and stock rotation

Conduct regular quality checks and control shrink/spoilage

Maintain appealing product displays, signage, and case presentation





Ensure proper merchandising and product mix to maximize sales

Track and maintain records of inventory and operational processes

Procurement & Business Support

Assist in sourcing seafood products and maintaining supplier relationships

Support pricing, cost control, and profitability targets

Interpret market trends and provide feedback to management

Support department planning and execution of promotional activities

Equipment & Facility Maintenance

Ensure proper use and maintenance of tools and equipment

Monitor and maintain a clean, safe, and organized work environment

Skills & Qualifications

Previous experience in seafood, meat, or fresh food retail (supervisory experience preferred)

Strong leadership and team management skills

Excellent customer service and communication abilities

Solid understanding of food safety and sanitation standards

Basic computer skills, including Microsoft Office

Strong numerical and organizational skills

Working Conditions

Ability to stand for extended periods

Comfortable handling seafood products (live and frozen)

Ability to lift up to 40 lbs regularly

Willingness to work in cold (0–4°C), freezing (-18°C), and wet environments

Flexible availability including weekdays, evenings, weekends, and statutory holidays

Must not have allergies related to seafood handling

Why Join Food World Plus

Be part of an exciting 176,000 sq. ft. grocery concept featuring immersive live food experiences.

Prospect to grow within a dynamic and expanding organization

Work in a fast-paced, team-oriented environment

Safety Commitment Safety is a top priority at Food World Plus. We are committed to maintaining a safe and healthy environment across our stores, production facilities, and distribution operations.

Additional Information This is an active job posting for a current vacancy as part of our ongoing operational needs.

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📌 Seafood Department Supervisor (Winnipeg)
🏢 JDass
📍 Winnipeg