Step into a pivotal role as a Product Adoption Strategist with Lightspeed in Spain. Focus on driving product usage and customer satisfaction through strategic digital campaigns. This position requires an intermediate candidate with a background in Digital Customer Success or Product Marketing within the B2B SaaS sector.
You will develop, implement, and analyze strategies that ensure deeper product engagement and customer loyalty across various journeys. Effective cross-team collaboration is crucial. Key Responsibilities:
- Identify product gaps and develop digital strategies
- Manage end-to-end implementation of adoption campaigns
- Design and execute customer journey frameworks
- Collaborate with multiple departments to align priorities
- Assess and improve campaign performance regularly Requirements:
- 3-5 years experience in relevant fields
- Proficient in Digital Adoption Platforms
- Robust analytical skills for data-driven decisions
- Ability to work collaboratively with diverse teams
- Strategic thinker with a focus on customer needs Drive impactful product adoption strategies with Lightspeed and make a meaningful difference in customer experience in Spain.