Drive service excellence at Toromont Cat as a Product Support Manager in Sault Ste Marie, ON. Ensure high-quality after-sales support and operational effectiveness across our division. As a critical member of our team, the Product Support Manager will oversee technician support, service delivery coordination, and administrative processes.

This permanent, full-time role emphasizes continuous improvement initiatives. You will play a key part in enhancing the overall customer experience while ensuring compliant operations. Key Responsibilities:

- Oversee warranty claims and service management
- Support technicians with administrative coordination
- Plan and lead technical training initiatives
- Manage strategic improvement projects
- Review operational and performance reports Requirements:
- Bachelor’s in Business Administration or Engineering
- 5–8 years of relevant leadership experience
- Excellent communication abilities
- Robust skills in Microsoft Office applications
- Problem-solving and analytical capabilities Join Toromont Cat to lead operational enhancements and improve after-sales service quality.

📌 Product Support Manager Role in Sault Ste Marie (Sault Ste. Marie)
🏢 TCAT Div of Toromont Industries
📍 Sault Ste. Marie