Join Assured Automotive as a Junior Estimator and deliver exceptional customer service in collision repair. This role prioritizes client interaction and administrative support in a professional atmosphere.
At Assured Automotive, we have a solid commitment to quality workmanship in collision repairs for over 30 years. We're looking for a Junior Estimator/Customer Service Representative with at least one year of experience, ideally in the automotive industry. You will handle customer relationships, insurance communications, and order processing while contributing to a positive team environment.
Key Responsibilities:
• Ensure execution of WOW (Wow Operating Way) plan
• Provide friendly customer service via phone, in person, and email
• Schedule vehicle repair appointments using our system
• Manage insurance assignments and record communications
• Write accurate estimates for vehicle damage repairs
Requirements:
• High School Diploma required
• Minimum 1 year customer service experience
• Strong communication skills, both verbal and written
• Proficiency in Google platforms and Microsoft Office
• Valid driver’s license required
Contribute to Assured Automotive’s success by bringing your customer service expertise and dedication to quality.
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