Bilingual Concierge (Temporary Full-Time, 6-month Contract))Bilingual Concierge (Temporary Full-Time, 6-month Contract))Data:22/08/2026Company DescriptionLocated in the heart of Canada's capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Concierge.What is in it for you:Wonderful company culture - our colleagues are at the heart of all that we doFood & Beverage discount of 50% in our restaurantsEmployee benefit card offering discounted rates in Accor worldwide for you and your familyLearning programs through our academies designed to sharpen your skillsAbility to make a difference through our Corporate Social Responsibility activities, like Planet 21Full rate of pay of $27.50/hourJob DescriptionReporting to the Chief Concierge and Senior Rooms Managers, responsibilities and essential job functions include but are not limited to the following:Assist guests with mail, messages, and any plans or arrangements they requireAssist with any plans or arrangements the guest intends to make during their stay and to ensure timely follow up with guests and any confirmations for bookingsConsistently offer professional, friendly and engaging serviceAssist guests regarding hotel facilities in an informative and helpful wayAssists in overseeing the bell desk and bell teamFollow department policies, procedures and service standardsFollow all safety policiesOther duties as assignedQualificationsPrevious customer related experience requiredMust possess a skilled presentationMust possess outstanding guest services skills and sophisticated verbal & written communication skillsMust be fluent in both languagesComputer literate in Microsoft Window applications an assetStrong interpersonal and problem solving abilitiesHighly responsible & reliableAbility to work well under pressure in a fast paced environmentAbility to work cohesively with fellow colleagues as part of a teamAbility to focus attention on guest needs, remaining calm and courteous at all timePrevious supervisory/management experience a strong assetAdditional InformationPhysical Aspects of Position (include but are not limited to):Constant standing and walking throughout shiftRegularly lifting heavy objects (up to 50 pounds)Occasional kneeling, pushing, pulling, liftingFairmont Château Laurier is proud to provide employment accommodation during the recruitment process. Should you require any accommodations, please notify us.Our commitment to Diversity & Inclusion:We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.Why work for Accor?We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. Discover the life that awaits you at Accor, visitDo what you love, care for the world, dare to challenge the status quo! #BELIMITLESSAI disclosure:We use artificial intelligence to help screen and assess applications for this position.These toolsassistour hiring team but do not replace human judgment. Final hiring decisions areultimately madeby humans. If you would like more information about how your data is processed, please contact us.#J-18808-Ljbffr

📌 Bilingual Concierge (Temporary Full-Time, 6-Month Contract) (Varennes)
🏢 Fairmont Château Laurier
📍 Varennes