Join ProSlide as a Parts and Service Associate and enhance customer interactions in Ottawa. This role focuses on supporting global clients with their commissioned water slide parts needs and requires in-office attendance. As a key team member at ProSlide, you will manage all aspects of customer service related to parts requests.

Ideal candidates will bring 2-3 years of experience in a fast-paced environment, showcasing solid technical skills and effective communication. You will engage with internal departments to ensure accuracy and timely deliveries. Key Responsibilities:

- Manage electronic requests from customers
- Provide quotes for parts requests from the catalogue
- Ensure commercial agreements are clear before shipment
- Follow up for feedback and ensure order invoicing
- Document interactions and maintain accuracy Requirements:
- Minimum 2-3 years experience in a parts department
- Familiar with ERP systems for order processing
- Strong analytical and problem-solving skills
- Proficient in MS Office, especially Excel and Word
- Ability to thrive under pressure and meet deadlines Excel in your customer service role, providing reliable information and support while boosting client satisfaction at ProSlide.

📌 ProSlide Parts Specialist in Customer Service (Ottawa)
🏢 Proslide Technology
📍 Ottawa