Become a key player in creating memorable customer experiences as the Customer Experience Leader at Indigo. This role empowers you to lead strategic priorities while nurturing a passion for books and community engagement.

In this leadership role, you will execute daily store operations and ensure a seamless blend between in-store and online shopping experiences. Collaborating with the leadership team, you'll drive team success and awareness around products and store safety standards.

Key Responsibilities: • Foster an inspiring customer-centric work culture • Manage day-to-day operations and sales goals • Guide your team on product knowledge and promotions • Lead facility management, health, and safety protocols • Embrace change and promote a culture of storytelling

Requirements: • 1-2 years of relevant experience in service or operations • Demonstrated ability to lead and inspire others • Ability to make informed decisions based on data • Familiarity with safety standards in retail • Must be available for at least 25 hours, including weekends

Drive impactful customer experiences and team mentorship as you lead at Indigo. #J-18808-Ljbffr

📌 Indigo Customer Experience Leadership Role (Winnipeg)
🏢 Indigo Books & Music
📍 Winnipeg