Become a part of FortNine as an RV and Camper Customer Specialist. Use your experience to assist fellow enthusiasts in navigating order issues and technical questions effectively.
This role requires a firm foundation in RV knowledge and the ability to communicate solutions clearly in both English and French. As a full time advisor, you will operate independently, providing essential support without sales targets. Your day-to-day responsibilities will enhance customer satisfaction and retention as you help improve their journeys.
Key Responsibilities:
• Serve as the go-to resource for RV and camper inquiries
• Manage customer issues with orders and compatibility questions
• Offer expertise on towing, hitches, and RV systems
• Collaborate with internal teams for service improvements
• Quickly navigate multiple systems while maintaining accuracy
Requirements:
• Direct RV or camper experience is mandatory
• 1+ years in e-commerce or customer service is preferred
• Bilingual proficiency in English and French
• Comfortable using various digital platforms for research
• Ambition for long-term stability and growth within the company
Share your passion for RVing and enhance customer experiences as you grow your career with FortNine.
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📌 FortNine RV and Camper Customer Specialist (Montreal)
🏢 FortNine
📍 Montreal
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