Unleash the power of data as the Senior Director for Customer Data & AI Strategy at Rogers. Drive digital transformation to understand customer needs in depth.Reporting to the Senior Vice President of Digital, this role is critical in guiding the development of the Customer Intelligence framework. It involves gathering rich customer insights and translating them into strategic actions that promote retention and loyalty. Collaborating closely with teams across the company,



you will shape the data-driven approach to understanding customer behavior.Key Responsibilities:Lead the overall Customer Intelligence strategy for RogersBuild capabilities that drive customer engagement insightsIntegrate behavioral and operational data for unified perspectivesCollaborate with teams for cohesive intelligence strategyInnovate predictive models that support customer interactionsRequirements:10+ years in customer analytics or related expertiseStrong background in leading cross-functional teamsProven ability to influence at senior leadership levelsSolid understanding of engagement strategies and analyticsStrong analytical skills and adaptability to changeJoin Rogers, where your expertise will be instrumental in redefining how we connect with our customers through impactful insights.#J-18808-Ljbffr

📌 Rogers Senior Director - Customer Data & Ai Strategy (Toronto)
🏢 Rogers Communications
📍 Toronto